You cannot simply open the software and click reset. The printer must be in Service Mode . If you skip this, the software will show "Error 009" or simply not respond.
: The software only works if the printer is successfully put into Service Mode first. If the printer's service mode is "locked" (often due to too many failed attempts or specific hardware blocks), this software cannot help. Canon Service Tool V5610 Free Download
From an environmental and ethical standpoint, the restriction of the V5610 is seen as a form of planned obsolescence You cannot simply open the software and click reset