What is your computer running? (Windows 10, 11, etc.?)
Your antivirus or Windows Defender may have quarantined the emulator file (such as hasp_windows.dll or virtual USB bus drivers) thinking it was malware. Check your antivirus protection history and restore any falsely flagged Autodata files. What is your computer running
Autodata builds are notoriously sensitive to regional localizations and date formats inside the Windows registry. If your system formats short dates using alternate patterns, the encryption engine fails validation. Open the Compatibility tab
Right-click the .exe file (typically ADBCD.exe or autodata.exe ) and choose . Open the Compatibility tab. and if those fail
Windows registry keys or license files ( .lic , .reg , or .dat ) associated with the Autodata installation have been altered or deleted.
Windows may disable the USB port to save power, causing the software to lose the connection to the dongle during operation. Troubleshooting Steps Restart and Reinstall Drivers:
The "hardware information does not match with your dongle" error is a direct consequence of the stringent hardware-locking mechanisms designed to protect Autodata from piracy. For users of modern or frequently updated systems, this can be a source of significant frustration. For genuine license holders, the path to a solution is clear: start with driver reinstallation and license regeneration, and if those fail, contact Autodata Support directly. For those running legacy or trial versions, the Virtual Machine method is the most reliable workaround to maintain access to the invaluable technical information that Autodata provides.