LIC is currently undergoing a massive "eFeap-Modernization" project (expected to continue through 2025-26) to upgrade this core application to the latest cloud and AI technologies. Quick Facts: LIC eFEAP at a Glance Full Form Enterprise Front-End Application Package Primary Use Core insurance operations (Loans, Claims, Payments) Users LIC employees, office staff, and internal systems Impact
As the digital backbone of India’s largest insurer, this system acts like a local administrative office deployed right on the computers of LIC employees and certified representatives. What is LIC eFEAP?
: e-FEAP is a critical data source for LIC's Centralized Data Warehousing (CADW) platform, contributing to over 90% of the data used for management information and decision support.
It is the core operational software platform used by LIC for its insurance business operations. Some sources also refer to it as the Employee's Front End Application Program Key Features of LIC EFEAP Operational Core
Closing a policy sale becomes a single-sitting process, enhancing customer satisfaction.
If an employee transfers from one division to another, the EFEAP account moves with them seamlessly because it’s a centralized group scheme.
: eFEAP serves as the primary system of record for LIC’s entire life insurance business. It contains over 3,000 internal data tables managing customer profiles, policy registrations, and premium collection.
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