While some users search for a "download" for resetpass.bat , it is important to know that this utility is with your original installation.
If resetpass.bat throws a database connection error, the SEPM services or the database engine might be stopped. While some users search for a "download" for resetpass
Note: If your organization customizes installation paths, look for the Tools subfolder within your custom Symantec Endpoint Protection Manager installation root. Step-by-Step Guide: Resetting Your SEPM 14 Password Step-by-Step Guide: Resetting Your SEPM 14 Password However,
However, for , Symantec moved away from this local file for security reasons. If you cannot find the file in your Tools folder, you cannot simply download it from an official public repository. Official guidance suggests contacting Broadcom technical support to obtain the tool if the standard email reset fails. Official Password Reset Methods for SEPM 14 Official Password Reset Methods for SEPM 14 Remote
Remote Desktop or log in directly to the server hosting the SEPM.