What are you running? (Windows 10, Windows 11, macOS?) What error code or message do you see in Device Manager? I can provide specific steps to get your hardware working. Share public link
Some packages include Setup.exe .
The is not a one‑size‑fits‑all software package. For most users, no special driver is needed because modern operating systems have built‑in Bluetooth support. However, if you own a USB Bluetooth dongle containing this chip and you’re using an older Windows version, you may need to install a generic CSR or Realtek driver, or obtain one from your dongle’s manufacturer.