Right-click the installer file and select .

Open Device Manager (right-click the Start button). Locate the printer under Printers or Unknown Devices (it may have a yellow exclamation mark). Right-click it, select Uninstall device , unplug the USB cable, restart your PC, and try Method 1 again. 2. Scanner Does Not Work, but Printing Works Fine

Since HP’s native scan tools do not support Windows 10 64-bit, use one of these:

HP typically provides a package titled LJM1005_Full_Solution.exe . This includes the basic print drivers, scan software, and utility tools.

Are you looking to set up the , or do you also need the flatbed scanner to work?