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OPPO Customer Service has clarified that due to the age of the model and its hardware performance (Snapdragon 665), it can no longer support newer major software upgrades like ColorOS 12. Why It Won't Receive ColorOS 12
As of 2026, the software landscape for this device is settled. This article provides the definitive update on the situation, the official stance from OPPO, and your options for keeping your device running smoothly. The Official Position: Does the OPPO A9 2020 Go to product viewer dialog for this item. Get ColorOS 12? oppo a9 2020 coloros 12 update