Www.etis.ford.com — Fordservice

Information regarding vehicle software and module updates. Key Features for Ford Owners on ETIS

The fordservice subsection is specifically tailored for: www.etis.ford.com fordservice

| Metric | Group A (Control) | Group B (ETIS) | Improvement | |--------|------------------|----------------|--------------| | MTTD (minutes) | 47 | 31 | | | FTFR (first visit) | 68% | 89% | +21% | | Incorrect parts ordered | 14 instances | 3 instances | -78% | Information regarding vehicle software and module updates

ETIS stands for . Developed by Ford Motor Company, this internal and dealer-facing web portal contains the entire technical library for every Ford vehicle sold globally since the mid-1990s. While the general public can access certain modules, the full power of www.etis.ford.com/fordservice is designed for authorized service centers and parts departments. While the general public can access certain modules,

For Ford owners, technicians, and used-car shoppers, few resources are as powerful—and as misunderstood—as the official Ford ETIS (Ford Technical Information System) portal. If you have ever typed www.etis.ford.com fordservice into a search engine, you are likely looking for a transparent, detailed look into your vehicle’s past maintenance, build data, or recall status.